Help
Need help now?
People can listen to you, right now, for free. Mon Ère is a journal: it is not an emergency service.
- France: 3114 (suicide prevention, day and night)
- Belgium: 0800 32 123
- Switzerland: 143
- Canada: 988
- Emergencies: 112 in Europe, 911 in Canada
- Elsewhere: findahelpline.com
Frequently asked questions
Who reads my pages?
No human. An AI hosted in Europe reads them automatically to prepare your notifications. How the app reads your pages.
How do I change my notifications?
My space → My notifications for each action, and My space → When to get my notifications for how often, quiet hours or a break.
The app misunderstood a page
My space → What the app kept: correct or delete the sentence.
How do I find my journal on a new phone?
Save it with Apple first (My space → My journal is private). On the new phone, tap "I already have an account" on the first screen.
How do I cancel my subscription?
iPhone Settings → your name → Subscriptions → Mon Ère. Deleting the app or your account does not cancel it.
How do I export or delete my journal?
My space → My journal is private. See also Delete my account.
How do I lock the app?
My space → My journal is private → Lock the app with Face ID.
Write to support
monere.application@gmail.com. Never send the content of your journal.